Refund and Exchange Policy
We will gladly exchange any shoes for a refitting. Any JB1 or JB2 bootee may be returned for refund minus a 15% restocking fee. Footwear returned for refund or exchange must be unworn, in the condition they were shipped, and returned to us within 10 days of postmark on your box. All other footwear, boots and shoes, are special make-up items. All sales are final on these items NO REFUNDS.
Accoutrements : Items may be exchanged only. Items returned for exchange must be unused, in the condition they were shipped, and returned to us within
10 days of postmark on your box.
We do not refund the shipping fee on returned or exchanged items.
We do not refund or exchange on customized footwear.
This includes but is not limited to: Hobnails, Heel Rims, and any deviations from the standard catalog descriptions.
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